website lockouts

When some online site won’t allow a log-in due to my IP (using a VPN), I wish they’d just say so, so I don’t go resetting my password and still don’t get in. Or just say no log-in for security reasons at this time. I guess that gives out a tidbit of information, though.

Instead, the most common lie is:

— your username or password is incorrect (no, both are correct)

Or the less professional:

— We’ve hit a snag! (eye roll)