burning people publicly over tech

I saw a “comp sci” Twitter user with 17K followers chastise another user for not returning a “fillable” PDF form filled out on computer as asked. Instead the recipient printed/used a pen/scanned, then returned it. I’ve had to do this same thing many times.

A fillable PDF assumes:

— the recipient has a certain level of tech expertise
— is using official Adobe software or gets lucky with something else
— that the person even knows that PDFs can be “fillable”
— has a desktop computer to sit down to. “Filling” a PDF form on mobile would be a feat.

My office abandoned “fillable” PDFs due to high failure rate. Even Google Forms works better.

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